Terms and Conditions
New Brighton Car Wash
Welcome to New Brighton Car Wash. By using our services, you agree to the following Terms & Conditions. We are committed to providing high-quality car wash services using eco-friendly products, skilled professionals, premium finishing techniques, and a customer-first approach.
1. Service Availability
All services are subject to availability and operating conditions. New Brighton Car Wash reserves the right to modify, suspend, or discontinue any service without prior notice.
2. Customer Responsibility
Customers are responsible for ensuring their vehicle is suitable for the selected service. Any pre-existing damage, defects, loose parts, or accessories should be reported to our staff before service begins.
3. Vehicle Care
While every effort is made to provide professional and safe vehicle cleaning services, New Brighton Car Wash is not responsible for damage resulting from pre-existing conditions, faulty vehicle components, improperly secured accessories, or normal wear and tear.
4. Eco-Friendly Operations
As part of our commitment to sustainability, we utilize environmentally responsible cleaning products and operate systems that recycle up to 80% of water used during our washing process.
5. Service Results
Cleaning results may vary depending on the condition of the vehicle, including but not limited to excessive dirt, stains, oxidation, paint condition, or other factors beyond our control. While we strive for premium finishing and customer satisfaction, specific results cannot be guaranteed.
6. Payment Terms
Payment is required at the time services are provided unless otherwise agreed in writing. Prices are subject to change without prior notice.
7. Customer Satisfaction
Customer satisfaction is at the heart of our business. If you are not satisfied with the service received, please notify our team promptly so we can review and address your concerns.
8. Limitation of Liability
To the fullest extent permitted by law, New Brighton Car Wash shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services.
9. Right to Refuse Service
New Brighton Car Wash reserves the right to refuse service to any vehicle or customer where safety concerns, operational limitations, or inappropriate conduct may impact staff, equipment, or other customers.
10. Contact Details
You can reach us via email or phone for any inquiries. All official contact details are provided below.